FAQ

FAQ

Is your jewelry real gold? Our pieces are crafted from premium base metals and finished with a genuine layer of 24K or 18K gold plating — giving you the richness and warmth of solid gold at a fraction of the price.

What is moissanite, and how does it compare to diamonds? Moissanite is a lab-created gemstone known for exceptional fire and brilliance — often outsparkling natural diamonds — while being a fraction of the cost and fully ethically sourced.

Will it tarnish? With proper care (see our Care Guide), your pieces will maintain their shine for years. Any plating wear under normal use is covered under our Lifetime Warranty.

What does the Lifetime Warranty cover? We'll repair or replace any item that shows plating defects, tarnishing, or discoloration under normal wear. It does not cover loss, theft, or damage from misuse (e.g., wearing in the shower or pool).

How do I claim my warranty? Email us at [support email] with your order number and a photo of the issue. We'll take it from there.

Can I wear it every day? Yes! Our pieces are designed for everyday wear — just remember to take them off before swimming, showering, or applying lotions and perfumes.

Is it hypoallergenic? Our base metals are generally well-tolerated, but if you have a known metal sensitivity, we recommend checking with a dermatologist first.

Do you ship internationally? Yes — see our Shipping & Returns page for full details and estimated delivery times.

What's your return policy? 30 days from delivery on unworn items in original packaging. Full details on our Shipping & Returns page.